Footprint generation timeouts in EU region

Resolved·Degraded performance

Footprint generation job performance has returned to normal

Thu, Jan 15, 2026, 10:28 AM

(2 months ago)

Affected components

Jan 14, 2026, 10:52 AM

Jan 15, 2026, 10:28 AM

Application

Updates

Resolved

Footprint generation job performance has returned to normal

Thu, Jan 15, 2026, 10:28 AM

Investigating

We are investigating reports that some footprint generation workflows are failing due to timeout for EU resident customers.

Wed, Jan 14, 2026, 10:52 AM(23 hours earlier)